Due to the merger of G&C Mutual Bank and Quay Credit Union, our bank account details have changed. The surviving bank is G&C Mutual Bank. Our new details are:
Account name: Jalandoni Money Changer Pty Ltd; BSB 659000; Account no. 300038747. Please change your records immediately. 29/9/2017

Frequently Asked Questions

Here are the frequently asked questions by our valued customers.

  1. How do I send money to the Philippines?
  2. I am a new customer. What are your requirements before I can send money through your company?
  3. What services do you offer?
  4. How long will it take for the beneficiary to receive the money?
  5. If the beneficiary does not have a bank account in the Philippines, is there a way for the money to reach him?
  6. How much is the fee?
  7. Where do I deposit the payment?
  8. What is the minimum / maximum amount that can be sent?
  9. Can I also use your company to send money to other countries like Dubai? How much is the fee?
  10. Is it possible to send money from the Philippines to Australia?
  11. If we miss the cut off time for same day processing, is there an alternative way of getting the money to the Philippines the same day?



  1. How do I send money to the Philippines?
  2. With Jalandoni and Company, you can send money to the Philippines in a number of ways. If you’re in Australia you have four options: Bank deposit, Internet Transfer, Direct Payment and B Pay.

    On the other hand if you’re in the United States, you can send money through Bank Deposit, Direct Payment and Paypal.

    Visit these pages for more information: Payment Methods Page Australia or Payment Methods Page United States.

  3. I am a new customer. What are your requirements before I can send money through your company?
  4. The requirements vary depending on the country where you are sending your money from. If you’re in Australia, you need to set up an account with the company first. Visit our Services Page Australia for the complete list of required documents.

    If you’re sending money from the US, you need to complete a list of government-imposed documentation requirements before you can send money to the Philippines, Australia or anywhere else in the world. The documentation requirements also vary depending on the amount of money to be transferred. Please read our Services Page United States for more details.

    If you’re sending money from the Philippines, you’ll need a referral from a valued customer and a declared purpose of remittance first. Learn more about it in our Services Page Philippines.

  5. What services do you offer?
  6. Jalandoni and Company offers premium quality Money Transfer Service. We primarily cater to the Filipino Community in the US and Australia. But, we can also help send your money anywhere else in the world. Sending Money through our company is easy, fast and worry-free. Learn more About Jalandoni and Company.

  7. How long will it take for the beneficiary to receive the money?
  8. The turn-around time varies depending on your money’s destination*, mode of payment, and the time your order was received and paid. For more information, visit the Turnaround Time section in the following pages:  Services Page Australia, Services Page United States, and Services Page Philippines.

    *It can be as short as 3 hours for pick-up and as long as 3 days for physical delivery in the provinces.

  9. If the beneficiary does not have a bank account in the Philippines, is there a way for the money to reach him?
  10. Yes, there is. Your recipient in the Philippines can get the money through BDO and M. Lhuillier Pawnshop Branch Network*. Visit our Services Page Australia or Services Page United States and find out what are the money transfer requirements for ML and BDO.

    *Physical Cash delivery specially in the Metro Manila area is also an option.

  11. How much is the fee?
  12. Handling fees vary depending on your money’s destination. Nevertheless, with Jalandoni and Company we can assure you that Handling Fees are guaranteed reasonable and affordable.

    If you’re sending money from Australia, visit our Handling Fees Australia page.

    If you’re sending money from the US, take a look at Handling Fees United States page.

    If you’re sending money from the Philippines, read our Handling Fees Philippines page.

  13. Where do I deposit the payment?
  14. If you’re in Australia, you can deposit your payment in Westpac, Australia and New Zealand Bank, Commonwealth Bank and St. George. You can also pay through BPay, Internet transfer or our office. For account numbers and names, visit our Payment Methods Page Australia.

    If you’re sending money from the US, you can deposit your payment in the Bank of America or Wells Fargo. For other options, go to our Payment Methods Page United States.

    In the Philippines, our clients have a variety of banks to choose from. You can deposit your money to BPI , BDO, Metrobank, Land Bank, Allied Bank and PNB. For more information, visit our Payment Methods Page Philippines.

  15. What is the minimum / maximum amount that can be sent?
  16. There is no minimum or maximum amount limit with Jalandoni and Company. As long as you fulfill all necessary requirements, you’re free to send any amount of money.

  17. Can I also use your company to send money to other countries like Dubai? How much is the fee?
  18. Of course. Jalandoni and Company can help you send your money anywhere in the world. The handling fee is A$25.

  19. Is it possible to send money from the Philippines to Australia?
  20. Yes. As long as you meet the necessary requirements of Jalandoni and Company in the Philippines, you can send money to Australia and anywhere else in the world. Visit our Services Page Philippines for the complete list of documentation requirements you’ll need.

  21. If we miss the cut off time for same day processing, is there an alternative way of getting the money to the Philippines the same day?
  22. Yes. Through special arrangement with PNB, BPI, BDO, ML or SM Mall outlets, the beneficiary in the Philippines can still receive the money even though the sender missed the cut off time for same day processing.

You can also visit our Philippines and United States Websites for more details and information.