Jalandoni and Company Services

Jalandoni and Company assures you that each money transfer service is delivered with a “personal touch.” Our goal is to bridge the distance between you and your loved ones anywhere in the world. With Jalandoni and Company, you can sleep well knowing that your money will reach its destination as smoothly as possible.


AUSTRALIA Documentation Requirements

In order to get started, the government of Australia requires you to set up an account with Jalandoni and Company and fulfill these following requirements:

  • Account Requirements (Achieve 100 Points)
    • Passport (main requirement)
    • Driver’s license
    • If passport is not available, 3 IDs should be submitted (Medicare, Credit Card, Company ID, Utility Bill, etc..)
  • Sender’s Address
  • Beneficiary Address
  • Sender’s Telephone Number
  • Beneficiary’s Telephone Number

For the addresses: If there’s no street number, other information must be supplied such as landmarks, neighbor’s name, and other similar information.

For amounts A$4,000 and above, the sender should provide the following:

  • The purpose of the fund transfer
  • The source of the fund ( Savings, Loan Proceeds, Asset Sale, etc. )
  • The sender’s occupation


Banco De Oro (BDO) and M. Lhuillier (ML) Requirements

Aside from our own courier network, Jalandoni and Company works hand in hand with the exclusive banking networks of Banco de Oro (BDO) and M. Lhuiller (ML) to make your money transfer as hassle-free as possible.

To ensure that funds are released to the correct beneficiary, Banco De Oro (BDO) and M. Lhuillier (ML) have
documentation requirements that must be met.

BDO Requirements

To ensure that funds are released to the right beneficiary, this list of requirements should be fulfilled:

  • Beneficiary’s Full Name with Middle Initial
  • Beneficiary’s Address
  • Beneficiary’s Telephone Number
  • Beneficiary’s Birthday
  • Beneficiary’s Civil Status
  • Two valid identification cards with serial numbers
  • Sender’s Full Name
  • Sender’s Address
  • Sender’s Telephone number
  • Sender’s Birthday
  • Sender’s Civil Status

In claiming the money, the beneficiary is required to provide the following:

  • Tracking Number
  • Sender’s Name
  • Address Of The Sender

Note: To see the nearest Banco De Oro branch near you, you can visit their website here.

ML Requirements

The money sender is required to provide the following:

  • Beneficiary’s Name with Full Middle Name
  • Beneficiary’s Address
  • Beneficiary’s Telephone number
  • Identification Card
  • Money Sender’s Full Name
  • Money Sender’s Complete Address
  • Money Sender’s Telephone Number
  • Tracking Number

Note:  M. Lhuillier’s maximum amount per handling fee = Php 50,000. To see the nearest M. Lhuiller branch near you, you can visit their website here.

Money Claiming Requirements

In claiming the money, the beneficiary is required to provide the following information:

  • Tracking Number
  • Sender’s Name
  • Country of Sender



AUSTRALIA Turnaround Time

Jalandoni and Company understands how important it is to get your money across as quickly as possible to your family in the Philippines, Australia, the US or anywhere else in the globe. That’s why with each money transfer service, we always try to make a difference.

Australia to the Philippines

In our main office in Sydney, Australia the cut-off time is 10 AM. *By making your deposit and money transfer transaction on or before the cut-off time guarantees that your beneficiary in Metro Manila, Philippines receives it on the same day.

*This does not apply to Physical Cash Deliveries in the Provinces.

On the other hand, if the money order is received and paid after the cut-off time; allow at  least 24 hours for themoney to be transferred

In case your beneficiary is located in Philippine provinces, they’ll receive the money within 2-3 working days.

Summary of Turnaround Time for Australia to the Philippines:

  • Cut-off time: 10AM (Sydney, Australia)
  • Australia to Metro Manila
    • Transaction is made BEFORE CUT-OFF TIME: Same day value
    • Transaction is made AFTER CUT-OFF TIME: Next day value
  • For BDO, PNB, BPI, M. Lhuiller and SM Mall outlets, the money will be available 5pm Manila Time after the Australian order is received and paid.
  • Australia to Philippine Provinces
    • Delivery takes 2-3 days

    *Due to changes to international banking laws imposed by the USA on Australian financial institutions, we’ve temporarily suspended our 2-3 delivery turnaround time for remittances with new minimum guarantees of less than 24 hours for deposits made before the 10am cut off time”


    Australia to Other Countries except the Philippines

    • The money will be available within 1 to 2 days


    In Australia, we offer the following payment methods: Bank Deposit, Internet Transfer, Direct Payment, and B-Pay. Learn more about it in our Payment Methods Page.

    Jalandoni and Company require reasonable handling fees to complete money transfer transactions. Take a look at our Handling Fees Page for more information.